Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
We offer 24/7 emergency response, including nights and weekends, so help does not have to wait until morning. Response time depends on the situation and current call volume, but we dispatch quickly and assess on arrival to confirm the safest plan.
Before we arrive, focus on keeping people and pets away from the affected area and avoid wiping or scrubbing if possible. If you can, ventilate the space and gather any details about what happened so our team can assess efficiently. We will handle containment and decontamination once on site.
Porous materials may require cleaning, disinfection, or removal depending on how far contamination has penetrated. Our assessment determines what can be safely restored and what must be taken out to prevent ongoing contamination. We explain the options clearly before proceeding.
Yes, we can assist with insurance claim support and documentation when applicable. After the job, we provide details that can help you submit information to your carrier. You can ask about what your policy typically requires during the call.
We provide follow-up support based on the conditions of the job and the materials treated. If you notice an issue related to drying, odor control, or access to the affected area, contact us so we can advise on next steps. Our goal is to help you reach a stable, safe outcome.
Yes. Our teams work confidentially, minimize disruption to unaffected spaces, and treat sensitive situations with care. We keep communication straightforward and respectful throughout the process.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
