Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Clutter cleanup typically covers removal, sorting, and haul-away of items based on the plan you approve, plus cleanup of affected areas as needed. If hazardous decontamination is required, we will address that as part of the safety plan rather than treating it like standard junk removal. We will confirm what is included during the assessment so you know what to expect.
Prepare by making access easy, sharing any entry instructions, and letting us know which areas must stay untouched. If pets are present or there are fragile items, flag those details during the call. If you can share photos, it helps us plan the safest approach before arrival.
Timing depends on the scope, access conditions, and whether additional safety steps are needed. For urgent situations, Code Three Trauma Clean offers 24/7 emergency availability, including nights and weekends. After we review your details, we will be direct about the earliest practical dispatch window.
A rushed cleanup can leave behind odors, debris, or contamination risk that resurfaces later. Our team uses containment and decontamination protocols when safety concerns are present, then completes a final walkthrough with you. Afterward, we can advise on practical next steps like ventilation, sanitation, and what to monitor based on your situation.
Yes, discretion is part of how we operate. We minimize disruption to unaffected spaces and keep communication respectful and private. If you have specific boundaries for how the work is handled, tell us before we arrive so we can plan accordingly.
In many cases, we can assist with documentation for homeowners or business policies when a related claim applies. We will tell you what we can provide based on your situation and what your carrier typically requests. If insurance coordination is part of your plan, ask us during the call.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
