Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Crime scene cleanup scope typically includes assessment, containment, cleaning, disinfection, and safe removal or disposal of contaminated materials. The exact work depends on what is present, including porous surfaces and any residue that remains after the initial response. A technician will confirm the affected areas during the assessment.
Code Three Trauma Clean offers 24/7 emergency response, including nights and weekends. Response timing depends on the scene details and current call volume, but we dispatch as quickly as possible for an initial assessment. Calling right away helps us prioritize urgent safety needs.
Yes, our team operates with discretion and respect for affected individuals and properties. We protect unaffected areas, minimize disruption, and communicate clearly without unnecessary exposure of sensitive details. You can also ask about access and timing based on your situation.
Aftercare usually includes following any guidance we provide for ventilation, handling items that were not removed, and keeping the area undisturbed for the recommended time. If odors linger due to porous materials, we will explain what was treated and what to monitor. If you need documentation for insurance, we can help you organize what to request next.
Our technicians are trained and certified in OSHA bloodborne pathogen standards, with PPE protocols for hazardous materials handling. We follow EPA and CDC-aligned decontamination practices based on the scene conditions. This is how we reduce risk for you and our team.
We can assist with insurance coordination by providing documentation and helping you understand what to submit. What is available depends on your policy and the details of the claim. If you tell us what your insurer requests, we will do our best to support you.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO