Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Professional hoarding cleanup is safer when contamination is not obvious, because trained technicians use containment, proper PPE, and decontamination steps instead of just removing items. DIY efforts can spread particles, worsen odors, and increase exposure risk for family members and helpers. Code Three Trauma Clean follows OSHA bloodborne pathogen standards and EPA-aligned hazardous handling practices to reduce those risks.
Response time depends on access and the urgency of the situation, but Code Three Trauma Clean is available 24/7 for emergency hoarding cleanup needs. For urgent cases, we aim to dispatch quickly, including nights and weekends. During your call, we will discuss what we can realistically schedule based on your property conditions.
Before arrival, make sure entry paths are as clear as possible and let us know about any pets, medical conditions, or restricted areas. If there are locks, stairs, or shared hallways involved, share those details so we can plan safe staging and containment. If you are unsure what to prepare, tell us what you can access and we will guide you.
Avoid disturbing materials without containment, using household cleaners on suspected biohazard conditions, and assuming odors mean only “old smells.” Those shortcuts can spread contamination and make remediation more difficult. A trained team can identify risk indicators and handle removal and decontamination in a safer sequence.
Yes, we can assist with insurance coordination by helping organize documentation and service notes that may support your claim process. What we provide depends on your policy and the specifics of the situation. If insurance is part of your plan, mention it during the initial call so we can plan accordingly.
Yes, discretion is built into how we operate. We minimize disruption, communicate clearly, and handle sensitive belongings with respect. You can also ask questions during the assessment so you understand what will happen before work begins.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
