Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Hoarding cleaning focuses on safety, controlled removal, and decontamination when contamination is present, not just hauling items away. Code Three Trauma Clean uses trained, certified first responder staff and follows OSHA bloodborne pathogen standards, EPA safety guidelines, and CDC-aligned decontamination practices when applicable. This is the difference between clearing clutter and restoring safe conditions.
Response depends on urgency, access, and the scope of the affected areas, but we offer 24/7 emergency availability for urgent situations. For many cases, an assessment and scheduling can happen quickly once we understand the rooms involved and any immediate hazards. If safety is time-sensitive, we will prioritize dispatch accordingly.
Before arrival, make sure the team has safe access to the home and any key areas, and let us know about pets, medical needs, or any blocked exits. If there are specific concerns about privacy, you can share those during the call so we can plan around them. If you are coordinating for a property, ensure utilities and entry instructions are ready for the assessment.
Yes, we can help with documentation and written records when insurance coordination is part of your situation. What we provide depends on your policy and what your carrier requests, but we can support the paperwork process based on the work completed. If you tell us what your insurer needs, we will guide you on what to prepare.
Our team includes certified biohazard and trauma cleanup professionals trained in OSHA bloodborne pathogen standards, EPA safety guidelines, and PPE protocols. That training supports safe containment, decontamination steps when needed, and proper disposal of hazardous materials. You should feel confident that the work is handled with the right safety controls.
We assess on-site so the scope matches what is actually present, including contamination risk and access limitations. If conditions require additional work, we communicate clearly before proceeding with any changes. That way you can make informed decisions without surprises during the cleanup.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
