Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Yes, our team is staffed by trained, certified first responders who follow OSHA bloodborne pathogen standards and EPA hazardous materials handling guidance. We also use CDC-aligned disinfection and decontamination practices based on what is present in the home. You can expect safety planning before anything is disturbed.
Response times depend on urgency, access, and the severity of contamination. Code Three Trauma Clean offers 24/7 emergency availability, including nights and weekends, for urgent biohazard conditions. When you call, we will give you a realistic dispatch expectation based on your details.
Start by securing pets and letting us know about any access limitations, such as locked doors or stairs. If you can share photos or a brief description of which rooms are affected, that helps us plan containment and supplies. If the space is unsafe to enter, do not attempt to go in and simply call for guidance.
We set up containment to protect unaffected areas, remove contaminated materials using safe handling practices, and then focus on decontamination and odor control where appropriate. Disposal is completed according to hazardous waste expectations for the conditions found. The approach is based on what is present, not a one-size-fits-all plan.
Yes, we can assist with insurance coordination by providing documentation that supports the work performed when applicable. Hoarding cases can involve different coverage details, so we focus on clear records of the cleanup activities and outcomes. If you have a claim process, tell us early so we can align with your needs.
The timeline varies based on the amount of material, contamination level, and how easily the team can access affected areas. Many jobs are completed in phases to keep the work controlled and safe. After an initial assessment, we will outline a practical expectation for your specific situation.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO