Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
In many urgent situations, Code Three Trauma Clean can dispatch quickly, including evenings and weekends. The exact arrival time depends on access, safety needs, and current job schedules, which is why we do a short triage when you call. You will get a clear expectation for timing after the initial details are confirmed.
We set up containment and use appropriate PPE based on what hazards are present. If there are signs of contamination, we plan removal and decontamination to reduce the chance of spreading debris or odors. This is part of how we follow OSHA bloodborne pathogen standards and EPA safety guidelines.
Yes, when conditions require it, our team addresses contaminated materials and manages odor as part of the cleanup plan. We evaluate the space first so we can use the right cleaning and decontamination approach for the materials involved. That helps protect unaffected areas and supports a safer end result.
Discretion is built into how we operate. We communicate respectfully, minimize unnecessary disruption, and focus on controlled work areas so the situation stays handled with dignity. If you are coordinating with a landlord or caregiver, we can also align on access and timing.
If your situation involves insurance, we can help you with documentation related to the work performed and safety protocols used. We cannot guarantee coverage, but we can provide the records that support your claim process. It is best to ask during scheduling so we know what your policy requires.
After the work is complete, we review what was removed, what areas were treated, and what conditions may still need attention. If pests or persistent moisture are a concern, we will note it so you can plan next steps. You can also ask us what to watch for in the days after the cleanup to keep the space stable.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
