Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Response times depend on access and the level of hazards, but Code Three Trauma Clean offers 24/7 emergency response for urgent situations. After a quick assessment, we confirm a plan and timeline so you know when work can begin. If you share photos or details, we can often prepare more accurately before arrival.
Items are sorted and staged carefully based on safety needs and your stated preferences when possible. Contaminated materials are removed for proper disposal, while salvageable items are handled with care. Tell us what matters most before we start so we can plan the workflow around your priorities.
Professional teams use containment, appropriate PPE, and controlled removal to help prevent dust, odors, and contaminants from spreading. That reduces the chance of cross-contamination into unaffected rooms. It also helps address disposal safely instead of leaving hazardous waste behind.
The timeline varies based on clutter density, access, and whether decontamination is needed. Some jobs can be completed in a shorter window, while larger or more hazardous spaces take longer. During the assessment, we outline a realistic schedule so you can plan around it.
Yes, we can assist with insurance claims and provide documentation when applicable. If your policy requires specific records, we can help you understand what we can supply. Let us know what your insurer or property manager needs during the call.
If possible, secure entry access and let us know about pets, utilities, and any known hazards. Photos can help us understand the scope before arrival, and it helps to identify any areas you want protected. We will also confirm expectations for communication and walkthrough after the work is complete.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
