Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Infectious disease cleanup covers affected surfaces, porous materials when applicable, and any areas where contamination may have spread through contact or foot traffic. Our technicians assess the scene and isolate what needs decontamination so unaffected spaces stay protected. You can expect us to address the full work zone, not just the visible mess.
Response time depends on the severity of the situation and current call volume, but emergency dispatch is available 24/7. If your incident is urgent, calling right away helps us prioritize containment and reduce the chance of contamination spreading. We will give you a realistic arrival expectation once we review the details.
Yes. When materials cannot be safely restored, we remove them and handle disposal according to safety requirements. This prevents you from trying to manage potentially contaminated items without the right protocols.
Yes, discretion is part of how we operate. We minimize disruption to unaffected areas, keep communication respectful, and treat sensitive circumstances with care. You can also ask questions about how we will protect privacy during the work.
Keep people and pets out of the affected area and limit movement through nearby rooms if you can. If there are any safety instructions from medical or property guidance, follow those first. Then call Code Three Trauma Clean so we can coordinate access and confirm what to expect.
Often, yes. We can provide documentation that may support homeowners and business insurance claims when applicable. If you tell us what policy you are working with, we will let you know what we can include for your records.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
