Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Response times depend on scene details, but Code Three Trauma Clean offers 24/7 emergency availability for urgent situations. In many cases, we can dispatch quickly after your call and begin assessment as soon as it is safe to enter the property. Nights and weekends are included.
Yes, we can assist with insurance coordination and provide documentation details that support your claim when applicable. After the assessment, we can explain what was addressed and what materials were handled for disposal. This helps reduce the burden on you during a stressful time.
Secure the area by keeping people and pets out and avoid wiping, sweeping, or vacuuming until the team arrives. If law enforcement or property management has already secured the scene, share any access notes or entry instructions you have. If you can, ventilate only if it is safe and does not create additional exposure risk.
Yes, our team operates with discretion and minimizes disruption to unaffected areas. We use containment practices and careful entry planning to limit spread and protect other spaces. We also communicate clearly so you know what is happening without unnecessary exposure.
The timeline depends on the extent of contamination, surface types, and how much containment is required. After our on-site assessment, we can give you a more realistic expectation for the work window. We focus on completing the steps safely rather than rushing.
Aftercare usually includes planning repairs or restoration and avoiding recontamination of treated areas. If your property has HVAC concerns or porous materials that were impacted, we can discuss next steps to reduce risk. Your goal is to keep the space stable while restoration moves forward.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
