Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Response times depend on access and the scope of contamination, but emergency availability is built in for urgent situations. In many cases, we can dispatch quickly after your call so the area is secured and exposure is reduced sooner. You can reach us 24/7 for time-sensitive needs.
Before our technician arrives, secure the area and limit entry to anyone who does not need to be there. If you can, keep pets and non-essential people away and provide clear access instructions for the property. If there are any known hazards, tell us during your call so we can prepare the right PPE and containment setup.
Our team evaluates the property and then uses decontamination methods matched to the materials and conditions present. That can include cleaning non-porous surfaces, treating affected areas appropriately, and removing materials when required for safety. We also protect unaffected spaces to prevent contamination spread during the work.
Yes, we can assist with documentation and the records you may need for homeowners and business insurance coordination. After the job, we can help you compile the details that support your claim process. If you have a specific insurer or deadline, share it during scheduling so we can plan accordingly.
Discretion is part of how we operate. We minimize disruption, limit unnecessary exposure of sensitive information, and treat the situation with respect for everyone affected. You can also ask us about access procedures that protect privacy during the cleanup.
Aftercare time varies based on what was found and whether any materials were removed or treated. In many cases, you can plan for a final walkthrough the same day as the main work, with follow-up only if additional steps are needed. If you want guidance on odor control or re-occupancy readiness, ask during the assessment.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
