Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
It usually starts by identifying the source, then cleaning and decontaminating affected materials instead of masking the odor. Our team uses containment and targeted treatment steps designed for the odor type and contamination level. That is why the smell is less likely to return after the work is completed.
For urgent situations, we offer 24/7 emergency response and can dispatch quickly based on the scene details. Timing depends on how widespread the affected materials are and whether hazardous decontamination protocols are needed. After assessment, we will share a realistic timeline for your specific job.
You can expect a careful assessment, setup of a controlled work zone, and use of proper PPE and containment practices. We protect unaffected areas as we clean and decontaminate, then move into odor neutralization and verification. We also complete a walkthrough so you know what was treated and what the next steps are.
Yes, we can assist with insurance coordination and provide documentation when it applies to your homeowners or business policy. We focus on clear records of what was found, what was treated, and how hazardous materials were handled. If you need specific paperwork for your claim, tell us when you call.
We stand behind our workmanship and will address concerns if the odor issue persists after treatment. The right remedy depends on the source and materials involved, so we confirm the approach during assessment. If you notice an ongoing odor concern, contact us promptly so we can review the situation.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO