Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Odor removal works by identifying the source and treating the contamination, not just masking the smell. Our technicians assess affected areas, use containment and decontamination steps as needed, and then apply deodorization to address lingering compounds. If the source is porous or hidden, targeted treatment is what prevents the odor from returning.
Response can be fast because we offer around-the-clock availability for urgent situations. Exact timing depends on severity and access, but emergency dispatch is available nights and weekends. When you call, we will confirm the plan and expected arrival window as quickly as possible.
Our team follows OSHA bloodborne pathogen standards, EPA safety guidelines, and CDC-aligned disinfection practices when applicable. We use proper PPE, containment, and safe handling procedures for hazardous materials and contaminated surfaces. This approach helps protect you, the crew, and the rest of the property during cleanup.
Pricing usually depends on the affected size, the odor source, and how much containment and decontamination is required. More complex situations, like contamination in porous materials or multiple rooms, generally take more time and materials. During assessment, we can explain the scope so you have a clearer expectation before work proceeds.
Yes, we can help with insurance coordination and documentation when it applies to your situation. After the assessment and cleanup work, we can provide the records you need for your claim process. If you tell us what your policy requires, we will guide you on what to request.
We stand behind our workmanship and will address concerns if the odor does not resolve as expected based on the conditions found. The best outcomes depend on the source, how long it has been present, and whether materials require deeper treatment. If you notice a lingering smell after service, contact us so we can review the situation and recommend next steps.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO