Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Response times depend on the situation and access, but Code Three Trauma Clean is available 24/7 for urgent odor and contamination concerns. For many emergencies, we aim to dispatch quickly so the source does not continue to worsen. Calling right away helps us prioritize the right team and equipment.
Yes, safety is built into how we work. Our team uses appropriate PPE protocols and containment when needed to protect unaffected areas during decontamination. We also handle waste and contaminated materials using compliant procedures to reduce risk.
Lingering odors often come from contamination that was not fully treated, especially in porous materials. Residue from bodily fluids, decomposition, smoke, moisture, or chemicals can cling to surfaces and return when conditions change. Source-level decontamination is usually what makes the difference.
Yes, we can help with insurance coordination and documentation for homeowners and property policies when applicable. After our assessment, we can provide records that support the remediation work you are requesting. If you have a claim number or coverage questions, bring them up during your call.
We start with an assessment of where the odor is strongest and what materials may be involved. That includes checking for likely contamination sources and whether containment is needed. From there, we plan decontamination steps designed to address the odor at the source, not just mask it.
If you can do so safely, keep people and pets away from the affected area and avoid running fans or HVAC that could spread particles. If there is standing water or active leaks, do not disturb materials beyond basic access needs. When you call Code Three Trauma Clean, we will guide you on what to prepare so the work can start efficiently.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
