Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Response times depend on access and the number of affected rooms, but we offer 24/7 emergency dispatch for urgent scenes. Many jobs can begin the same day or within hours once we confirm scope and safety needs. Call us with the location and what materials were exposed so we can give you a realistic window.
Porous materials often need more than surface wiping because residue can cling inside fibers. If contamination is heavy, we remove and package affected items for proper disposal rather than trying to “clean around” the problem. For lighter contamination, we treat impacted surfaces using decontamination practices designed to reduce residue and odor.
Pricing is based on the affected area, the types of materials involved, and whether porous items need removal. A small, contained incident will cost less than a multi room cleanup with HVAC involvement or extensive fabric contamination. When you contact Code Three Trauma Clean, we can discuss scope and provide a clearer estimate for your situation.
Yes, we can assist with documentation for homeowners and commercial policies when applicable. We focus on clear records of what was handled, which can support your claim process. If you share your policy requirements, we will align our documentation to what your insurer typically needs.
Yes. Our team operates with discretion and treats your home or business with respect, especially when the incident is sensitive. We minimize disruption to unaffected areas and keep communication clear so you know what is happening without unnecessary stress.
We will review your concerns during the final walkthrough and address issues we can verify from the cleanup scope. If you notice a lingering odor or symptoms after reentry, contact us so we can evaluate what may still be affected. Our goal is to help you reach a safe, stable outcome with proper follow up when needed.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO