Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Emergency response is available 24/7, including nights and weekends, so you can get help quickly when the situation is urgent. Response timing depends on scene conditions and access, but we prioritize rapid dispatch for active contamination and safety risks.
Keep people and pets out of the affected area and avoid disturbing materials until professionals can assess the hazards. If you can do so safely, limit traffic through the space and close off the room to reduce spread of contamination.
Yes, we can assist with insurance coordination and provide documentation support when applicable. Tell us which policy you are using and what your carrier needs so we can align our paperwork with your claim process.
The timeline depends on the extent of contamination, the number of affected surfaces, and whether porous materials require removal. After our assessment, we will give you a clearer expectation for how long the work will take on your specific property.
Aftercare often includes ventilation, limiting access until decontamination is complete, and following any guidance we provide for sensitive areas. If odors linger due to porous materials, we can discuss what was removed and what additional steps may be needed for full restoration.
Yes, we operate with discretion and respect for affected individuals and properties. Our technicians minimize disruption, protect unaffected spaces, and communicate clearly without unnecessary exposure of private details.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
