Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Costs usually depend on the size of the area, the level of contamination, surface materials, and how long the scene has been unattended. After we assess the property, we can give a clearer scope so you understand what drives the estimate. For many families, getting the assessment quickly helps prevent unnecessary delays and extra work.
Emergency response is available 24/7, including nights and weekends. Arrival timing depends on access, scene conditions, and current call volume, but we prioritize urgent safety steps as soon as possible. Calling right away is the best way to get an accurate dispatch window.
You can expect a careful assessment, containment to protect unaffected spaces, removal of biohazard materials, and then decontamination of impacted areas. Technicians follow OSHA aligned PPE and safety protocols throughout the job. Afterward, we complete a walkthrough and address any questions you have.
We can help with careful handling based on what is affected and what condition the items are in. Some items may need to be isolated, cleaned, or removed, while others may require special treatment. During assessment, we will explain the safest approach for your specific situation.
Yes, we can assist with documentation and records that may support insurance coordination. What is available depends on your policy and the details of the claim, but we will communicate clearly about what we can provide. This helps reduce stress when you are managing paperwork alongside cleanup.
Our team operates confidentially and limits unnecessary disruption to the property and surrounding areas. Technicians use respectful communication and careful scene control to reduce exposure for family members and neighbors. If you have specific privacy concerns, share them during intake so we can plan accordingly.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO