Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Response times depend on urgency and access, but Code Three Trauma Clean is available 24/7 for emergency situations, including nights and weekends. When you call, we can discuss your situation and schedule an arrival window as quickly as possible.
Before we arrive, keep people and pets away from the affected area if possible and avoid adding more cleaning chemicals. If you have photos or notes about what happened and where the urine is located, share them when you contact us so we can assess scope faster.
Yes, odor can return if the source is still present in porous materials or if residue was spread during scrubbing. Professional extraction, decontamination, and proper disposal of contaminated materials are often what prevent repeat odor issues.
In many cases, we can assist with documentation and insurance coordination when the cleanup is tied to a claim. Tell us what your policy requires and we will guide you on what records we can provide.
Avoid mixing cleaning products, scrubbing without containment, and relying on odor masking sprays alone. Those approaches can spread contamination, irritate surfaces, or leave residue behind that causes the smell to return.
The time frame depends on how much material is affected and whether removal is required, but we will give you a realistic expectation after the on-site assessment. For many smaller areas, work can be completed in a single visit, while larger jobs may take additional time.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO
