Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Pricing depends on the affected materials, the size of the area, and how long the urine has been present. After a quick assessment, Code Three Trauma Clean provides clear, situation-based guidance so you understand what will be addressed and why. We can also help with documentation if insurance coordination is part of your situation.
For urgent situations, our team offers 24/7 emergency response, including nights and weekends. Response timing varies by the scope and current workload, but we prioritize getting to you quickly to limit odor spread and contamination. When you call, we will confirm details and give you the most accurate arrival expectation we can.
Yes, we handle urine cleanup on common indoor surfaces including carpet, tile, and areas like finished basements where urine can soak into padding or subfloor materials. The approach changes based on whether the surface is porous or sealed, and we use extraction and targeted decontamination steps accordingly. If you tell us what was affected, we can plan the right treatment path before we arrive.
Keep pets and people away from the affected area and avoid adding more cleaners or deodorants before we assess it. If possible, ventilate the space and gather any photos or notes about when the incident occurred. This helps us move faster and reduces the chance of spreading contamination during the early stages.
Yes, our team works with discretion and respect for your home or property. We minimize disruption, communicate clearly, and handle sensitive circumstances with care from the first call to the final walkthrough. You can share your concerns during scheduling and we will do what we can to accommodate reasonable access needs.
Our technicians are trained and certified first responders who follow OSHA bloodborne pathogen standards and EPA-aligned safety practices for hazardous cleanup work. We also use proper PPE and containment methods for every job. That safety framework is built into how we plan and complete urine cleanup work.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO