Every team member brings experience from police, fire, or EMS, ensuring expert, trustworthy service.
Helping families confidently navigate insurance claims so the focus stays on healing, not paperwork.
Contact us now, and a first responder–staffed team member will contact you quickly with next steps and a free, no‑obligation estimate.
From the first call to the final walk‑through, Code Three Clean follows a clear, compassionate process to restore safety and peace of mind.
When you reach out, a team member gathers key details about what happened, who is affected, and what areas are involved so we can determine the right response. For emergencies, a first responder–staffed crew is dispatched 24/7; for non‑urgent cases, we schedule a visit at a time that works best for you.
Once on site, the team conducts a discreet walkthrough to identify visible and hidden hazards, structural impacts, and safety risks. We then explain what needs to be done, answer questions, and provide a clear, written estimate—often with options to work directly with your insurance.
Before cleaning begins, technicians set up safety zones, PPE, and containment barriers to keep unaffected areas clean and prevent cross‑contamination. All work follows strict OSHA, EPA, and CDC‑aligned protocols, just as first responders would expect on an active scene.
The team removes biohazards, debris, and contaminated materials, then cleans, disinfects, and deodorizes all affected surfaces. Whether the scene involves trauma, hoarding, infectious disease, or odors, we use professional‑grade equipment to restore a safe environment.
After cleanup, we walk the space with you to review the work, address any concerns, and explain what was done and why. When applicable, we help document the loss for insurance and make sure you know what next steps and resources are available.
At Code Three Clean, biohazard cleanup is more than a job; it’s a responsibility. Our team of active and retired first responders brings unmatched experience, compassion, and attention to detail to every situation. We guide families and businesses through one of life’s hardest moments with expertise, care, and respect.
We know biohazard situations are stressful, overwhelming, and often confusing. These answers address the questions families and businesses most frequently ask, so you can understand the process and feel supported every step of the way.
Response times depend on the severity and access, but Code Three Trauma Clean works to dispatch quickly for urgent contamination concerns. If you call with details about the affected surfaces and whether moisture is still present, we can set realistic arrival expectations and next steps.
Before the team arrives, avoid scrubbing or spraying cleaners that can push residue deeper into porous materials. If it is safe, keep people and pets out of the affected area and note any known source, like a leak or accident, so we can assess accurately.
For carpet and flooring, the process typically includes assessment, containment, extraction of contaminated material where needed, and decontamination of surfaces and edges. We also focus on drying and odor source control so the problem does not return after a quick surface clean.
Urine cleanup often requires contamination control, proper PPE, and decontamination steps aligned with safety standards. Code Three Trauma Clean is first responder-staffed, trained in OSHA bloodborne pathogen standards, and follows EPA and CDC-aligned practices for hazardous materials handling and disposal.
Yes, Code Three Trauma Clean can assist with insurance claims and documentation when applicable. During your call, share your policy details and what your insurer is requesting, and we will help you understand what we can provide.
Yes. Teams operate with discretion and respect for affected individuals and properties, and we minimize disruption during the work. You can also tell us your privacy concerns when you call so we can plan accordingly.
Already have an estimate? Bring it to us and we’ll beat it by at least 10% while providing the same expert, first responder–led cleanup.
Our community trusts us to handle some of life’s toughest situations. Here are their stories of how Code Three Clean helped them with care and expertise.
For trauma, biohazard, or hoarding situations in St. Louis and across Missouri, reach out to our discreet team led by active first responders.
Greater St. Louis, MO